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  • Our Practice
    • About Us
    • What Sets Us Apart
    • Meet Our Doctors
    • Meet Our Team
    • Our Philanthropy
    • Our Technology
    • Our Testimonials
    • Office Tours
  • Orthodontics
    • Braces
      • Types Of Braces
      • Braces For Kids
      • Braces For Teens
      • Braces For Adults
      • Braces FAQ
      • Payment Calculator
    • Clear Aligners
      • About Invisalign
      • About Spark Aligners
      • Clear Aligners For Kids
      • Clear Aligners For Teens
      • Clear Aligners For Adults
      • Clear Aligner FAQ
      • Payment Calculator
    • Orthodontic Resources
      • When Should My Child First See An Orthodontist?
      • Early Orthodontic Treatment
      • Common Orthodontic Issues
      • Orthodontic Care Tips & Tricks
      • Orthodontic FAQ
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Financial Information

Home » Patient Resources » Financial Information

Office & Financial Policies

We understand that choosing to begin orthodontics is an investment in your future. Choosing an orthodontic team that makes you feel comfortable and confident is a vital part of your decision regarding your orthodontic investment. Our main goal is to provide you with exceptional care and a beautiful and confident smile. Our entire team is here for you!

We want your lifetime investment of a beautiful smile to work for you from the very first appointment. Payments may be set up on a monthly basis for your convenience. We will sit down with you and develop a customized payment plan that will work comfortably for you.

If you have dental insurance, we will call and verify if your coverage contains any orthodontic coverage. In addition, we will provide you with the necessary forms for secondary and medical filing to assist you in maximizing your full benefits.

The responsible party is liable for any unpaid insurance balance.

Bill Pay

We have several convenient ways to make payments with our office.

We can set you up with recurring payments using a credit card or bank draft. We offer bank drafts on the 1st, 15th, and 22nd and credit card drafts on the 12th and 28th of each month. We can set you up at any time. Please email or call our Financial Coordinator, Katherine, and she can set up your recurring payments over the phone or send a DocuSign to complete via email.

You can also mail in a payment to our Baton Rouge location payable to:

Sherman and Balhoff Orthodontics
8311 Bluebonnet Blvd
Baton Rouge, LA 70810

During business hours you can call our office and pay with a credit card over the phone, or at any time you can bring your payment to one of our 4 locations (please be aware we are not at all locations every weekday). 

If you have any billing questions, you can contact Katherine at katherine@shermanbalhoff.com or (225) 769-1276.

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Your first 60-minute initial consultation is complimentary and will consist of an extensive examination and diagnosis for potential treatment.
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patient testimonials

Every Smile Tells a Story

We love it when our patients smile, and we love it even more when want they want to tell the world! Check out what our patients have to say about their 5-star experience with us.
Kegelle S.
I went for my consultation on Wednesday to the prairieville location. I was very satisfied on the professionalism shown to me by staff. Although I live in Baker, La I work closer to the prairieville location which is why I chose them. I was informed for my future visits I’d can go to other location but I’d rather continue to go to prairieville regardless.
You chose them you won’t be disappointed, I wasn’t.
Looking forward to next visits.
Erica D.
The entire staff is so caring at Sherman & Balhoff. Three of our children have been in treatment there. Their smiles are amazing from their treatment with Dr. Balhoff.

At our most recent visit, I received an important medical call regarding one of my children. The phone conversation made me a little teary-eyed, but Cassie was so kind after I got off the phone. She sincerely wished us luck with our medical issue, and I could see her earnest compassion.

A week after that visit, I received a beautiful surprise flower bouquet at my door. The card read, "Our prayers are with you and your daughter. Sending a little brightness and lots of love."-Sherman & Balhoff Orthodontics

Thank you Cassie, Dr. Balhoff, and everyone at Sherman & Balhoff! Beautiful smiles and so much more!!
Response from the owner:Thank you for your heartfelt review, Erica. We're thrilled to hear about your positive experiences with our team. Your family's smiles are our priority, and we appreciate your trust in us during challenging times.
Ashley L.
My daughter passed out and knocked her front tooth out. The day after we were able to get an appointment here and they were absolutely AMAZING!! I was in tears When we left because they took such good care of us after a traumatic event the night before. 10000/10 recommend!!!
Response from the owner:Thank you for your kind words, Ashley. We're glad we could support you and your daughter during such a challenging time. Your recommendation means a lot to us. We're here for you whenever you need us!
H N.
Our youngest got her braces this morning and we had a wonderful experience at Sherman & Balhoff Orthodontics. Alexis and Dr. Sherman were incredibly attentive, patient, and kind. They explained every step clearly, which really helped. She felt comfortable and well cared for the entire visit. She was actually here back in 2018 with her older brother and now she’s a patient in the chair herself. Alexis also gave us a care bag and took the time to show us how to use everything, which we really appreciated. We truly appreciate the professionalism and great communication from the whole team. Highly recommend!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that your youngest had a positive experience with us. Our team strives to provide attentive care and clear communication. We appreciate your recommendation!
Angela L.
All the orthodontist and assistants and so friendly and nice! Both of my girls teeth are beautiful!
Response from the owner:Thank you, Angela! We're thrilled to hear that your girls' smiles are beautiful and that our team made a positive impression. We appreciate your kind words and look forward to seeing you again!
Monique R.
Arianna deserves the highest praise. My daughter has extremely sensitive teeth, and during an emergency visit to repair her permanent retainer, Arianna was truly exceptional. She took her time, moved very slowly, and used thoughtful techniques to help reduce my daughter’s pain and discomfort throughout the entire process. She was constantly checking in, adjusting as needed, and never once made us feel rushed. Her patience, gentleness, and genuine compassion turned what could have been a very stressful experience into a calm and reassuring one. Arianna’s level of care and attention went far beyond what is expected.

Dr. Balhoff is an outstanding orthodontist with an unmatched bedside manner. He is warm, attentive, and extremely intentional about explaining every detail, which builds immediate trust and confidence. His office environment is comfortable and welcoming, and both my daughter and I always feel heard, respected, and well cared for.

This entire practice is exceptional. From the doctors to the assistants, everyone works seamlessly as a team and consistently demonstrates professionalism, kindness, and a true commitment to patient care. We are incredibly grateful for the experience we’ve had here and cannot recommend this office highly enough.
Response from the owner:Thank you for your wonderful review! We're thrilled to hear about your positive experience with Arianna and Dr. Balhoff. Our team is dedicated to providing exceptional care, and your feedback truly motivates us.
Misti
Dr. Stephen takes the time to listen about any concerns and is kind and makes sure you understand your treatment. The staff is great and they are welcoming!!! Thank you all for what you do
Response from the owner:Thank you, Misti, for your wonderful feedback! We're thrilled to hear that Dr. Stephen and our team made your experience positive. Your satisfaction is our priority, and we appreciate your kind words!
Emily G.
We are always well taken care of at Sherman and Balhoff! Friendly faces all around, and the sweetest Ms. Ashley at the front desk!
Response from the owner:Thank you, Emily! We're thrilled to hear you feel well taken care of at Sherman & Balhoff. Our team, especially Ms. Ashley, is dedicated to providing a friendly and welcoming experience. We appreciate your kind words!
Jennifer T.
Amazing staff and very friendly. Very knowledgeable! Felt very comfortable whole time .
Response from the owner:Thank you, Jennifer! We're thrilled to hear you had a positive experience with our team. Your comfort and satisfaction are our top priorities. We look forward to seeing you again soon!
Jennifer T.
We love all the doctors and staff here. Experienced and friendly staff. They are always accommodating also.
Response from the owner:Thank you, Jennifer! We appreciate your kind words about our experienced and friendly team. It's our pleasure to accommodate your needs and help you achieve your smile goals. Looking forward to seeing you again!
darrione C.
I brought my daughter here for a consult for braces; he definitely earned our trust as a patient. He’s trustworthy, caring, and a man of God. He shows so much compassion, even for my son, who wasn’t there to see him. I am very pleased and definitely recommend this orthodontist.May God continue to bless your business! Dr.Balhoff thank you!
Response from the owner:Thank you for your kind words! We're thrilled to hear that you and your daughter felt comfortable and cared for during your visit. Your recommendation means a lot to us. We look forward to seeing you again!
Kaitlyn S.
My son just got his braces at the Prairieville location. Very friendly staff, Rachel did a great job explaining the financial aspects of the treatment. Roxanne and Dr. Sherman did a great job at making him feel comfortable while getting his braces put on. Thank you.
Response from the owner:Thank you for your wonderful review, Kaitlyn! We're thrilled to hear that your son felt comfortable during his treatment. Our team is dedicated to providing excellent care and support. We appreciate your trust in us!
Alicia C.
My daughter just got braces at Sherman and Balhoff Prairieville's office. We are very pleased with the way the entire process. The staff are excellent! Very friendly, caring, and professional. They took great care of us by explaining every part of the process, and that put all our concerns to rest. I will always highly recommend Sherman and Balhoff. They're the best!!!!!
Response from the owner:Thank you for your wonderful feedback! We’re thrilled to hear that you and your daughter had a positive experience with our team. Your recommendations mean a lot to us. We look forward to seeing you again!
Carly D.
After having my braces off for only 7 months from a previous orthodontist, I switched to S&B after not being happy with my results and incomplete treatment. One of the best decisions I've made. Great with time management, quick and easy appointments, friendly staff. Definitely recommend.
Response from the owner:Thank you for sharing your positive experience, Carly! We're thrilled to hear that switching to Sherman & Balhoff Orthodontics has made such a difference for you. Our team is dedicated to providing efficient and friendly service, and your recommendation means a lot to us. We look forward to continuing to support your orthodontic journey!
Allison K.
They are amazing with everyone. My daughter just had braces put on in May and they have been wonderful with questions, etc.
Response from the owner:Allison thank you for your kind words about us and our staff. We work diligently day in and day out to provide the best patient experience possible, so it’s wonderful to hear when we meet our goals!

smile stories

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four convenient locations

come visit us

You don’t need an excuse to smile more, but we would like to give you a few extra reasons! We have four locations for your convenience, and each of them have friendly doctors and teams ready to serve you. We can’t wait to meet you!

Prairieville

Central

Baton Rouge

Addis

Baton Rouge

Baton Rouge

Addis

Addis

Prairieville

Prairieville

Central

Central
see you soon

Locations

  • BATON ROUGE8311 Bluebonnet Blvd. Baton Rouge, LA 70810
  • ADDIS6715 LA Highway 1 S.Addis, LA 70710
  • PRAIRIEVILLE14154 LA Hwy. 73Prairieville, LA 70769
  • CENTRAL14465 Wax Rd.Central, LA 70818

Phone

  • (225) 769-1276

Office Hours

Monday 7:30am – 4:30pm
Tuesday 7:10am – 4:30pm
Wednesday 7:10am – 4:00pm
Thursday 7:30am – 3:30pm
Friday 8:00am – 12:00pm (Admin Only)
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